Your AI is only as good as the data behind it.
EchoLogix grew out of skip tracing. Our team spent years finding people the rest of the industry could not. That craft is the engine behind everything we do now. We clean and validate your file before the AI says a word.
Skip tracing taught us where collections actually breaks.
Long before this was a software pitch, our people were skip tracers. Working the queues nobody else wanted. Locating patients through name changes, forwarded addresses, reassigned numbers, old employers, public records.
Most AI vendors learned about data quality from a deck. We learned it one account at a time. That experience is now built into the platform. The same instincts a senior skip tracer uses on a hard file, the AI now applies at portfolio scale.
When we say we will not run an AI conversation on a record we have not validated, we mean it. The instinct to verify a number, a name, an address, a consent state was on the bench long before the model was.
Six checkpoints, every record, every time.
Each step has an audit log. Each step has an outcome we measure. None of them are optional.
Match accounts across ERP, billing, CRM, and EMR. Collapse duplicates. Resolve household and patient overlap before any outreach.
Line-type detection. Mobile, landline, VoIP. DNC check. FCC reassigned-number lookup. Port-out history.
SMTP validation, role-mailbox filtering, soft-bounce inference, inbox-placement scoring.
USPS CASS-certified standardization. NCOA forwarding. Deliverable status.
Per-channel, per-number consent capture with audit timestamps. TCPA revocation honored in real time. State-specific rules enforced at runtime.
Channel-preference inference from prior interactions. Payment-history clustering. Hardship signal detection. Language preference.
Outcome ranges reflect industry benchmarks and EchoLogix design targets on cleaned, consented healthcare and utility portfolios. Your results vary with portfolio mix and baseline performance.
What a clean file actually looks like.
Same records. In, out. Some get fixed. Some get held back. The ones that flow into outreach have a real chance of converting compliantly.
- Jane D., (404) 555-0182, jane@@gmail.con, 123 main st
- John Doe / John D / J. Doe (3 records)
- (404) 555-7123 (reassigned 2024-08-14)
- Patient X, address unknown, consent unclear
- Jane Doe · +1 404 555 0182 (mobile, consented) · jane.doe@gmail.com · 123 Main St, Atlanta GA 30303-1241
- John Doe · single account ID, 3 duplicates merged
- Blocked from outbound. Reassigned number, no fresh consent.
- Routed to live agent. Incomplete data, paused from automation.
From whatever you have today.
You do not need a perfect data warehouse. We meet your stack where it lives. Real time, batch, or anywhere in between.
Every decision logged. Every record with a chain of custody.
Your compliance officer can pull, in seconds. Who consented to which channel. When consent was revoked. Why a number was blocked. Which model decision touched the account. Which staff member overrode automation.
- Per-record audit trailEvery read, transform, decision, and outreach event.
- Real-time consent enforcementRevocations honored at the orchestration layer, not by human review.
- Override and block consoleCompliance can pause a segment, channel, or campaign without a deploy.
- Retention policiesConfigurable per state, per record type, with regulator-grade export.
- Customer-managed keysOptional CMEK for tenants that require it.
Get a free data quality audit.
Send us a sample under NDA. Our skip tracers and data engineers will return a one-page report. RPC potential, TCPA exposure, duplicate rate, address deliverability, and what your recovery lift could look like once it is clean.