EchoLogix.ai
Receivables · Compliance-first· Live in 14 days

Bad data is why your collections fail. We find it first.

EchoLogix grew out of skip tracing. Our team has spent years locating people the rest of the industry could not find. We turned that craft into a platform. We clean and verify your receivables file, then run AI conversations across voice, SMS, email, and chat. Compliance is baked in. Buy the platform, or hire our team to run it for you.

SOC 2 Type II ISO 27001:2022 HIPAA PCI DSS TCPA / FDCPA
Live AI conversation
Healthcare patient · balance recovery
HIPAATCPAPCI
AI
CONNECTED02:41·Voice to SMS handoff
Audit-logged
Skip tracing roots
Decades of finding people, now in an AI
Data first
Sanitize, validate, enrich before outreach
Compliance native
HIPAA, TCPA, FDCPA, state PUC
Platform or service
You run it, or we run it for you
365 · 99.9%
SLA with audit-ready logs

Outcome ranges reflect industry benchmarks and EchoLogix design targets on cleaned, consented portfolios. Your results vary with portfolio mix and starting baseline.

Trusted across regulated industries
Northside HospitalEmory HealthcareWellStarGeorgia PowerDuke EnergyVerizon Mid-AtlanticForest RecoverySt. Mary's HealthComcast BusinessPiedmont HealthcareNorthside HospitalEmory HealthcareWellStarGeorgia PowerDuke EnergyVerizon Mid-AtlanticForest RecoverySt. Mary's HealthComcast BusinessPiedmont Healthcare
Up to 0%
Lift in net recovery on a clean portfolio
Up to 0%
Reduction in A/R aging
Up to 0%
Reduction in cost-to-collect
0
Reportable compliance violations

Outcome ranges reflect industry benchmarks and EchoLogix design targets on cleaned, consented portfolios. Your results vary with portfolio mix and starting baseline.

How a single conversation flows

One identity. Every channel. Always compliant.

EchoLogix runs a single customer journey across voice, SMS, email, and chat. The engine switches channels automatically based on consumer preference, intent, and the rules of your client.

Voice
0.4s latency, natural prosody
primary
SMS
2-way + payment links
handoff
Resolved
PTP captured · paid · routed
outcome
Compliance enforced
Per-client rules. TCPA windows, HIPAA disclosures, FDCPA Mini-Miranda, PCI tokenization.
Context preserved
Identity, history, and intent travel with the customer across channel switches. No repeats.
Auditable
Every interaction transcribed, indexed, and retained to your client’s policy.
Voice
Sub-second latency, configurable persona
SMS
Two-way conversations, payment links
Email
Threaded, brand-styled, reply-aware
Chat
Embed in patient/customer portal
The stakes

Why most teams struggle today

  • Different rules and tone for every client
  • Compliance breaking across channels
  • Scaling operations without hiring more agents
  • Wrong numbers, expired consent, and dead air
The path forward

What good looks like

  • Skip-trace-grade data work before any outreach
  • Per-client compliance rules enforced by the engine
  • Twenty-four / seven coverage on every channel
  • Real-time recovery reporting your CFO can read
How it works

From kickoff to live recovery in 14 days

We do the heavy lift. Skip tracing, data cleaning, integrations, voice tuning, scripting, compliance configuration. Your team approves and ships.

01
Step 1
We learn the portfolio

A working session with your team. Aging buckets, channel mix, compliance constraints, source systems, and what you have tried that did not work. No deck, no discovery slides.

02
Step 2
Our team cleans the file

Senior skip tracers and data engineers sanitize, dedupe, and validate. Phone, address, email, consent. The clean file is the asset everything else runs on.

03
Step 3
We launch and tune

Pilot live inside 14 days. Voice, SMS, email, chat configured to your client rules. Weekly recovery review. Quarterly playbook tune.

Use cases · Platform

Every channel, one customer

EchoLogix runs outreach across voice, SMS, email, and chat. The engine switches channels automatically based on consumer preference, intent, and the rules of your client.

VoiceSMSEmailChat
Skip tracing and identity work

Our roots. Locate, verify, and reach people the rest of the industry has stopped trying to find. Now feeding an AI.

Data sanitization and consent ledger

Identity resolution, phone validation, address standardization, and consent capture. Before the first conversation.

AI decisioning and orchestration

The engine decides who to touch, on what channel, at what time, and in what tone. Every decision logged for audit.

Right-Party Contact (RPC)

Skip-trace-grade identity verification with audit transcripts. Higher RPC, fewer wrong-number complaints, lower TCPA exposure.

Promise-to-Pay capture

Negotiate, schedule, and confirm PTPs across voice, SMS, and chat. Synced back to your CIS, EMR, or CRM in real time.

PCI-tokenized payment capture

Take payment by voice, SMS, or chat with full PCI scope reduction. Through Stripe, InstaMed, or your existing payment partner.

"We increased collections by 160% while maintaining unique processes for each of our clients. The compliance alone paid for the platform in the first month."
JB
John Berquist
CEO, Forest Recovery Services
ROI Calculator

See your savings, and the cost of waiting

Move the sliders. Numbers update live. Defaults match a typical platform portfolio. Change anything to model your own.

Platform ROI Calculator
Model your savings · see the cost of waiting
Active accounts50,000
Avg. balance per account$850
Current recovery / collection rate18%
Agent FTEs today60
Loaded cost per agent / yr$52,000
Expected recovery lift with EchoLogix+30%
Customers typically see 30–60% lift in first year.
Labor cost reduction (automation)−55%
Automated containment of routine interactions.
Annual benefit
$4,011,000
Net savings (yr 1)
$3,951,000
Payback period
1.0 mo
ROI
65.8×
Recovery today vs. with EchoLogix
Recovery rate: 18% → 23%
Cost of doing nothing
What waiting costs you
Per Day
$10,989
Per Month
$329,671
Year 1
$4,011,000
3 Years
$12,514,320

Every 30 days of delay leaves $329,671 on the table that EchoLogix could be recovering. Industry benchmark: a typical platform provider loses $10989 per day in unrealized revenue and avoidable labor.

Portfolio value: $42,500,000
Platform cost (est.): $60,000 / yr
Integrations

Plugs into the systems you already run

Native connectors for the CRM, CCaaS, and data warehouse stack. Standards-based fallback for everything else (HL7 v2 / FHIR / SFTP / REST).

Salesforce
CRM
CRM
HubSpot
CRM
CRM
Twilio
Telephony
Telephony
Genesys Cloud
CCaaS
CCaaS
Five9
CCaaS
CCaaS
NICE CXone
CCaaS
CCaaS
Snowflake
Data Warehouse
Data
Databricks
Data Warehouse
Data
Stripe
Payments
Payments
Plaid
Payments
Payments
Okta
Identity
Identity
ServiceNow
ITSM
ITSM
Do not see your system? EchoLogix supports standards-based integration via REST, HL7 v2, FHIR, SFTP, and webhooks. Most custom integrations ship in under a week.
Trust & security

Built for the legal and security review

Every regulated industry buys on trust. EchoLogix ships with the certifications, controls, and evidence packets your security and compliance teams need to sign.

SOC 2 Type IIHIPAA · BAAPCI DSSTCPAFDCPAHITRUST AlignedState PUC Rulesets
Compliance by design

Per-client rulesets enforced at runtime. Call windows, disclosures, retry caps, channel preferences.

Tokenized PII

Sensitive identifiers tokenized at the edge. Models never see raw PII or PHI.

Audit-ready logging

Every interaction recorded, transcribed, and indexed with regulator-grade retention.

US residency, by design

All data stays in the US. SSO via SAML or OIDC. Customer-managed encryption keys available.

Frequently asked

Answers from the platform buying committee

Start with the data

Stop leaving recovery and trust on the table.

Healthcare CFOs typically see up to 30% lift in patient payments and up to 50% drop in receivables aging on cleaned, consented portfolios. Every month of delay is recovery your team is leaving on the table.

No-cost data quality audit for healthcare CFO teams.